Thursday, September 29, 2005

Why Search Engine Optimization Matters to Small Business

Search engine marketing (SEM) is a large area that we won’t try to cover all of in this article. SEM is the implementation of a variety of search engine processes and services to help market your business via a search engine. Today, however, we are focusing on Search Engine Optimization (SEO).

Optimizing your web site to perform well on search engines can be a critical part of your online success. Search engines play a large role in how people navigate the Internet, so if someone is looking for your services or products online, sooner or later they will use a search engine. Your relevance to these search results can significantly impact the ability of search engines to deliver a user to your site. Studies have shown that those sites that show up on the first page of search results for a keyword receive six times more traffic than they did prior to their appearance.

The first thing I ask a client when we begin discussing SEO is “where does your web site get its traffic?” Most successful small business web sites glean only a small percentage of their overall traffic from search engines, if any at all. They have gotten their traffic from either their current client base or their promotions on their vehicles or other traditional advertising methods. My objective at this point is to see if an SEO plan would be good for them.

The next step is to review actual Internet search usage. The tool we use most frequently for this is the Keyword Selector Tool from Yahoo! Search Marketing. Using this tool, we can look at past activity on the Yahoo search engine. A rule of thumb is that Yahoo represents about 25% of all search engine traffic, so when you see the number of searches associated with a term, multiply by 4 to get a general idea of Internet search demand.

Oftentimes, a keyword is typed in and the telling response of “No suggestions for this keyword” is returned. You would not believe the keywords that some business owners believe are used to find them on the web. This exercise teaches us very quickly how to jump into the seat of the search engine user. Afterwards, we fairly quickly begin to identify keywords that do apply to the business that are also experiencing at least some demand based on the Keyword Selector Tool.

Now we have some direction.

The next step is to take this list of 20 or so keywords and determine with which the best opportunities exist to optimize your site. We do this several ways. One, we simply do a search on those terms and visually see how relevant the results are and what the pay-per-click activity against that keyword is. I typically just use Google and Yahoo for such research. This method is fairly ambiguous and depends a lot on experience.

Secondly, we run what is called a KEI analysis. This fancy acronym stands for a formula that looks at the demand for a particular keyword and then the supply of pages out on the Internet that are relevant to that keyword. In my opinion, opportunity exists for my client with any keyword with a KEI of 10 or higher.

Finally, we evaluate how best to deploy those keywords over your site. Should we optimize just the first page? Or should we look at creating sub-pages as well?

Once we have narrowed the list and decided on which pages to optimize, we go through the process of making your site relevant for the keyword selected. In my company, we use an optimization tool that considers the current search algorithms from Yahoo and Google (as best as they can be determined through observation) and lets us know what changes we need to make to the particular page in order for it to achieve the ideal level of relevance. Once these changes are completed, we then move on to the next page and perform the same operation until your site is relevant to the keyword selections from the previous process.

Optimizing for keyword relevancy, however, is just one battle in the effort of search engine marketing. In my next article, we will take a look at the importance of link popularity and the role it plays in placing your site above the crowd when you are all equally relevant.

Darryl Parker is the founder and President of Internet marketing and Charlotte web site design firm Parker Web Developers. This series on web marketing is intended to present useful tips for business owners and decision makers. The series precedes an upcoming book compiling these topics. Your feedback is greatly appreciated.

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Wednesday, September 28, 2005

The Power of Affiliate Sales

On the Internet, the classic referral system has morphed into a highly automated and accountable affiliate sales program. Utilizing an affiliate program allows you to empower other people to sell or market for you in exchange for payment per lead and payment per sale, as either a flat rate or percentage of the sale. An affiliate program offers an extremely measurable return on your investment because you only pay when a sale or lead is generated.

There are two ways to approach an affiliate program. The first is to purchase your own affiliate software and establish your own distribution network through the people and web site owners with whom you have relationships. This is the very least expensive route as well, with software typically priced at $100 or more. You determine the price per lead or per sale and there are no additional fees.

The second route, which we tend to endorse more frequently, is the inclusion of your promotions in an established affiliate system. These systems typically cost a bit more to set up, but give your web site exposure to hundreds of thousands of potential affiliates and their clients. After setup, you determine the price per lead or per sale and the affiliate system provider typically charges a percentage of that price as their fee. Typically the fees associated with the system are in direct proportion to the number and quality of affiliates that can be brought to bear upon your campaign.

Once you are an established merchant within an affiliate system, you must then gain affiliates. Affiliate web site can range from link farms – sites with hundreds of links back to merchants and their products – to well-established and high volume specialty sites. My opinion is that no link is a bad link. I tend to apply very few filters, if any, to those willing to send traffic and potential sales my way.

After commission rates, the next item that attracts affiliates are the creative graphics and promotions that your company offers. Empowering your affiliates goes beyond just establishing yourself as a merchant. Once embarking on an affiliate program, time each month should be budgeted for evaluating the performance of your ads, creation and delivery of new ad campaigns, gauging hits versus sales (conversions) and interacting with your affiliate base. The more you do to help your affiliates succeed, the more successful you will be.

A final note is that affiliate programs are not overnight success systems. You are building a network of affiliates that requires time and maintenance to be successful. This network, over time, could be enormous and truly make the difference in the success or failure of an ecommerce site, but time must be allowed for that monitored growth.

The company we recommend most for affiliate sales is ShareASale.com. Based out of Chicago, ShareASale.com has a very reasonable entry price, provides an array of tools for tracking and interacting with your affiliates and, most importantly, has over 100,000 affiliates available. Check them out at www.shareasale.com

Darryl Parker is the founder and President of Internet marketing and Charlotte web site design firm Parker Web Developers. This series on web marketing is intended to present useful tips for business owners and decision makers. The series precedes an upcoming book compiling these topics. Your feedback is greatly appreciated.

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Saturday, September 24, 2005

Utilizing Online Press Releases

The value of doing a press release is the exposure of your newsworthy items to a large crowd that would otherwise not know about your efforts. The phones are not going to ring off the hook, but as our analysis below show, there are benefits.

The secondary value is the improvement you gain in composing your thoughts about your company. Writing about your company is important. Blogging is one thing, but when you issue a press release, you are literally saying "PUBLISH THIS" and it has caused me to be more aware of my message.

The Trial Balloon

Using my release Trends, Taste & Travel Goes Podcasting as an example, let's explore the experience of these two different services and the overall advantage of doing a press release.

PRWeb - www.prweb.com - tracks the performance of your release via "views". I submitted my release on 9/14/05. I spoke with someone at PRWeb and the term "view" was defined as the combination of page views from the web site, views from the various RSS feeds, and views from their network of emails. They also track the "Printer Friendly Version" and "Email this story to a colleague" buttons on the release. PRWeb offers an upgrade for a minimum contribution of $10 and on up. I was pleased with the $30 level because my release showed up in Yahoo! News and Google News within a few hours of the release time.

PR.com - www.pr.com - free business registration and submission of press releases. I submitted my release on 9/17/05. However, I found their site to be a bit cumbersome and have a long laundry list of items they wanted completed. The benefit is that apparently they have many subscribers. I was able to find my release through them coming up in search engines with a few days - and not just on their site.

The Results

As of this writing, 9/24/05, I am seeing decent results in the search engines. When I type in the phrase "Travel Goes Podcasting" in quotes (necessary because of the ampersand special character), I received 583 results in Google, 6 results in Yahoo, 133 results in MSN, and 12 results in Altavista.

PRWeb.com reports the press release was viewed 115,539 times. 550 of those views were by what they estimate as "Pickups" which tracks media outlet views. I would guess they do this by email address or known IP addresses. The release had 7 prints and 1 forwarded email (which was me).

I could not find statistical data on PR.com.

My business site typically gets about 25 hits a day (average over the last few months). This went up to mid-40s right away and did go into the 50s per day (I put out another release on this past Monday). Both sites (www.cyemerus.com and www.parkerwebdevelopers.com) both experienced a temporary surge in link popularity as the release went out. As of this writing, the link popularity has returned to previous levels on Cy's site. Also, my hit count on my business site has returned to the mid-20s.

We did see a 10% gain in podcasting views and subscriptions, which at the end of the day is a payoff. Neither of us got a call from a potential customer or a writer, but we were both able to use the press release in three different sales calls (1 for Cy, 2 for me). I see this as another payoff. Finally, I was encouraged enough with the perceived value of the release to my sales team, that I issued another. The feedback I am getting is that it is good to have these to refer to as almost historical data. There is also some level of legitimacy perceived by potential clients when your article is showing up on Yahoo! News and such outlets.

Darryl Parker is the founder and President of Internet marketing and Charlotte web site design firm Parker Web Developers. This series on web marketing is intended to present useful tips for business owners and decision makers. The series precedes an upcoming book compiling these topics. Your feedback is greatly appreciated.

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Wednesday, September 21, 2005

How to Select and Manage a Business Domain Name

Selecting and managing a domain name properly can save you a lot of frustration in the future. Here is some guidance I offer my friends and clients when they ask me about this most important task:

  1. Does the domain end in .com? The .com top level domain (TLD) is by far the most popular and most recognized TLD. The most successful and most memorable web domain names will end in .com.

  2. Does the domain reflect your business correctly? The company name is the best route here. When either that is not available or if you are trying to promote a particular campaign, keep in mind that someone should be able to look at or hear your domain name and understand what it is that you do.

  3. How long is the domain name? Not that size always matters, but the shorter the better in this situation. My domain, www.parkerwebdevelopers.com, is a bit to bite off, but I selected because it is my company name and there is no question as to what I do.

  4. Is your domain easily misspelled? Some examples are fortimes.com (could be fourtimes.com or 4times.com) or an uncommon name or word that may be hard to spell. Other examples are intentional misspellings of words so that you are able to find a .com address that is available (i.e. smallbiz.com or webkorner.com). If you are concerned about this, tell a few people the domain name and have them write it out for you. This will give you a quick idea of the effectiveness of the domain.

  5. Multiple domains for a single company are not a bad idea IF you are planning only on using them to track your traditional advertising efforts. However, I do NOT recommend using multiple domains for your online promotion effort. An important factor in your Internet presence is link popularity and this effort should not be diluted by more than one domain to promote. If you go the multiple domain route, select the primary domain that will be used online with search engines and other promotions and stick with it.

  6. Buying a domain. Purchasing domains is a fairly straightforward process. I recommend www.godaddy.com for price and ease of use and ongoing management. For less than $10 a year, you can have your own domain name reserved. By managing this process yourself, you can save a lot time in the future (especially if you have multiple domains).

  7. It is also my recommendation that you set up your domain to automatically renew. There is nothing like being successful a year later and all of a sudden your domain expires and your site drops. I’ve seen it happen, it isn’t pretty and, more times than not, it seems to happen just when the site is needed most.


Darryl Parker is the founder and President of Internet marketing and Charlotte web site design firm Parker Web Developers. This series on web marketing is intended to present useful tips for business owners and decision makers. The series precedes an upcoming book compiling these topics. Your feedback is greatly appreciated.

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Sunday, September 11, 2005

SEO tips for blogs hosted on Blogger (Blog Business World)

Blog Business World's Wayne Hurlbert shares insights on search engine optimization (SEO) for Blogger blogs.

The online business community has recently discovered the power of blogging, and as such are faced with raising the blog site’s ranking in the search engine results pages (SERPs). As a direct result of some of the blog characteristics, high search rankings are readily available for the careful blog writer.

Let Wayne navigate you through this rich and developing resource.


Tags: SEO, Blogger, links, Google.

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Wednesday, July 06, 2005

Using RSS to Deliver Your Ads

Next Level Biz Tips

Some highlights:
- R.S.S. ads should be conversational in tone and provide information.
- 500-word ads, instead of the shorter search ad length of about 100 words, tend to work better.
- R.S.S. users like to read most of the pitch in their R.S.S. screen, without having to quickly click to another site.
- R.S.S. has the potential to replace e-mail for information delivery.


Link to the NY Times article.

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Tuesday, July 05, 2005

Next Level Biz Tips: Magnetic Marketing: Getting Clients to Come to You!

Denise Wakeman discusses Magnetic Marketing, Adam Urbanski of The Marketing Mentors and ConversationsWithExperts.com.

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Friday, July 01, 2005

15 Blog Marketing Tips

IBMW on Chris Taylor's 15 excellent suggestions.

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Wednesday, June 29, 2005

Why Blog?

VisionPace asks the primary question.
Let us examine Doug Bliss' answers...

"Why Blog? From a business perspective blogs are no different from marketing channels like video, print, audio or presentations. They all deliver results of varying kind. The kind you can expect from blogs is mainly about stronger relations with target groups important to you. Below are a few blogging advantages we hope to benefit from."

Customer Relationships
"In a forum where your main objective is not to directly sell, you'll have a more personal relationship between you and your customers. Blogs are a fast way to engage customers' discussions, provide tips and insights or receive feedback."


Some of your readers will be come customers. But not just ordinary customers. Knowledgable and friendly customers. Customers who may actually behave like a sales or marketing department, as they may alert their network of associates, weak and strong ties, all of whom may, at least, speak of you positively, but some of whom will become veritable salespeople who, themselves, are strong and loyal customers.

Media Relations
"It's every PR-consultants dream to create a channel where media regularly check what you have to say, instead of media just being passive - sometimes indifferent - recipients of press releases."


Indeed. Especially since the blog arena is where so much of the best news is to be found. You needen't even lick a stamp. Just point you browser to be right spots, and go!

Recruiting
"If you establish your company as a thought leader, people in your business will pay attention. They'll read and discuss what you have to say. Chances are good they will see you as an attractive employer."


One's blog becomes one's portfolio that one pieces together one blogpost at a time, and over time. Not rifled together in a frantic afternoon.

Testing Ideas or Concepts
"A blog is informal. It's part of a conversation where people (often) can comment, and the blog can provide you with a measure of value. Publish an idea and see if it generates interest. Does anyone link to you? What do they say?"


Some people say that blog comments, themselves, are blogs. And I tend to agree. I have have seen blog comments that were far better than the blogpost to which it referred. Indeed, some my very best writing has been written in comment windows.
One should always welcome, nay, inspire comments, and then be sure to attend to them. The benefits of a healthy comment world ripple in ways we have yet to discover. Hey! Who's at the door...

Search Engine Optimization (SEO)
"Google and other search engines reward sites that are updated often, that link to other sites and most importantly, that has many inbound links. Start a blog at your regular site and your ranking will receive a boost."


The higher your ranking, the higher you are on Google. You are high on Google, aren't you? Hmm. Not a bad ad:

I'm HIGH on Google!

Blog Entries
"Don't be as concerned with the length or style of your entry. Keep the focus on sharing your thoughts and opinions on a particular subject. That's what readers are most interested in."


Knowledge, facts and wisdom might be nice too. No didacticism though. And pleeeease don't be calumnious, petulant or insane. At least not at the same time.

(Thanks to BloggingBusiness for the link.)

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Monday, June 13, 2005

Copywriting For Dummies

Thomas Telford with copywriting tips, and words about blogging.

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The Blog as a Business Tool

from Tenth Floor, Cleveland Ohio

Including:
Brief Introduction to the Blog
Why Should I Blog: The Benefits
What Kinds of Companies are Blogging?
Reading Blogs
Publishing Blogs
Writing for Blogs
Case in Point: Attorney Tips the Scales in His Favor Using Blog
Is a Blog Right For Me?

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Thursday, June 09, 2005

Blog Tips - ProBlogger: Helping Bloggers Earn Money

Thursday, June 02, 2005

Top 7 tips to write an effective blog

BlogWrite for CEOs
By Debbie Weil

Debbie offers 7 tips for writing a more effective blog, plus a bonus tip for getting through it.
Good advice.

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Tuesday, May 10, 2005

Internet and Business Online Blogging

Blog Soup Directory

-Many interesting and pertinent articles, including:
-Blogging Policies, Does Your Business Need One?
-The 7 Steps to Promoting Your RSS Feeds on Your Website
-Creating A Basic RSS Feed For Your Site
-5 Surefire Basic Methods to use in Promoting Your Blog
-RSS For Fresh Content & Better Ranking
-Strategies to Make Your Blog More Interesting
-7 Tips for Successful Blogging
-RSS Feeds Explosion
-Making Money with RSS Feeds
...and more.

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Tips for effective use of blogs

Blogging Blogging for Fun and Profit

San Francisco Chronicle wrote Tips for effective use of blogs for businesses, on May 5, 2005. It was written having business blog in mind...

The tips mentioned are:
-make it clear the goal of your blog
-know your audience
-blog is not an advertisement
-don't take individual or political blogs as a business blog model
-figure out who will write the blog
-promote the blog
-plan for the long haul
-post regularly and frequently

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Tuesday, April 26, 2005

How to make money from your blog: 5 tips

How to make money from your blog: 5 tips

(Thanks to Steve Rubel for the keen eye.)

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Sunday, April 24, 2005

Who Let the Blogs Out?

by Biz Stone, Genius

Image Hosted by ImageShack.us

I just got through reading "Who let the blogs out?" by Biz Stone, and am going to heartily recommend it for anyone wanting to learn about the past, present and future of blogging, particularly business blogging. As Stone says, "Blogging will make you smarter", but it will also make you richer, and he gives the reader tips on how to make it happen.

Among his tips is this one:

If you use Google's AdSense, you will probably do better to have the ads appear on each post, rather than simply on the main page...as the ads will be targeted to the contents, which are usually more discernible on each post, rather than the entire page in aggregate. Of course, the ads don't appear on each post as they appear on your main page, but only appear as each post is seen individually.

So, how do you make such a change? Simple. Find the AdSense script in your template, and, in brackets, place the term "ItemPage" before the script, and "/ItemPage" after the script...which even says "script". In place of "quotations marks" you will use instead, < >. (I know I am making it sound more difficult, but I can't use the code on here, or it will try to read it, instead of printing it.)

Stone covers nearly every aspect of blogging, and does it will style, wit and the knowledge experience affords. From Dave Winer's early creations to blogs as weak-tie machines and bizblogging, to tips for improving your blog, to political and community blogging, the book covers it well, and keeps you turning pages all the while. I finished it within a couple of hours.

Delightful and instructive...as a good book should be.

-Dave

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Monday, April 18, 2005

Build a Better Blog

Monday, March 28, 2005

Using Skype as a Community Media Production Tool

Phil Shapiro
(via Ed Cone)

excerpt:

"Skype was created as a no-cost long-distance phone service. It does that very well. What it also allows you to do, if you're just a little technically-minded and have a homebrew gene or two, is to record your Skype phone conversation, with the other person's permission, to an audio file on a second computer. Once you've recorded the audio, you can edit out the uhms, ahs and pauses, compress the audio and then place it on the web for public consumption.

I've been doing some experiments recording Skype interviews and am writing this article to pass along some tips and pointers. If you'd like to see the results of a Skype interview right away, see this QuickTime segment of an interview with Taran Rampersad of Trinidad & Tobago."

...

"I am buoyant that Skype will allow a flourishing of interviews with an audio quality that was never possible before. It's useful to note that not all Skype phone calls have a clear audio signal, so you shouldn't plan for success the first time you try this. If the person you're interviewing doesn't sound clear on the computer they're using, have them try from a neighbor's computer or from some other computer they have access to."

Skype was designed as a free phone service. Community media people are beginning to realize Skype may be one of the most powerful new tools in the community media arsenal."

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Monday, March 07, 2005

Stroplog: Small Business Blogs

The name of the trend: Business blogs.
Blogs are the new must-have tool for business. Even Bill Gates has shown his support for blogs. He points out the possibilities of blogging, and specifically mentions the merits of rss feeds. "

Benefits of blogging

New Communication: in the days when emails get deleted before being opened, blogging offers a new way of communicating with customers and potential customers. By subscribing to your RSS feeds customers can get notified everytime you update your site, and visit when it's convenient to them. You dont have to impose upon your customer at all!

Customer Focus: by updating regularly you keep yourself in the customer focus. You are demonstrating that you're a current business, important in the days of site-rot and bankrupt companies with websites that survive them. Moreover you can demonstrate you latest services easily: if you're a clothes business you can talk about new ranges, and you favourite picks, a IT consultancy can talk about the latest virus, and give tips on cleaning up. You can demostrate that you are knowledgble and professional, and that you keep up to date. As a small business this can be done in a easy-going manner that will tie in with the personal relationship you will invariably have/develop with your customers.

Easy Customer Interaction: Blogs allow an easy way to contact you, and indeed interact with you. The effort can also be time saving. If a potential customer has an enquiry about a product or service they may not bother to email or phone you, but they might click "comment" and ask there. Once they've done that their enquiry, and importantly your response, will be there for other customers to read. It demonstrates professionalism, care for the customer, and is another way of helping and supporting your clients.

What blogging [is] about is that you make it very easy to write something, like an e-mail, but it goes up onto a Web site. And then people who care about that get a little notification. If you care about dozens of people whenever they write about a certain topic, you can have that notification come into your Inbox and it will be in a different folder, and it doesn't interfere with your normal Inbox.
Bill Gates (edited), Microsoft.com

"Before blogs, it was difficult for small companies to afford a way to stay in touch with their customers. Now they can," says marketing consultant Jack Trout. "It's a great marketing tool."
Matthew Foge in Inc Magazine

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